Refund Policy

At MRSPSBOCA, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, our refund policy is as follows:

Eligibility for Refunds

• Items must be returned within 30 days of receipt.
• The item must be unused and in the same condition you received it.
• Original packaging and receipt are required for all returns.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

How to Request a Refund

To request a refund, please contact our customer service team at [email protected]. Please include your order number and reason for the return. Our team will assist you with the refund process.

Processing Refunds

Once your return is received and inspected, we will send you an email notification of the status of your refund. If approved, your refund will be processed within 7-10 business days back to your original method of payment.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the original shipping costs will be deducted from your refund.

We appreciate your understanding and cooperation with our refund policy. If you have any questions, please feel free to reach out to our support team.